Robust, can be tailored specifically to your needs

What are the best aspects of this product?

This platform comes with a powerful call center feature. It handles invoicing, quotes and payment without inconveniences as well.

What aspects are problematic or could work better?

I find it difficult to understand especially that it is greatly different from our previous software. Some features have a steep learning curve, such as preparing the reports. But their support team is always there and is ready to guide us through.

What specific problems in your company were solved by this product?

Vonigo has automated our payment handling processes, which is essential in making customers feel comfortable while paying. This is a key element in reducing the unpaid balance of our customers since they are encouraged to pay in a hassle-free way. Moreover, the platform has a reliable CRM feature that makes communication easy and clear for us.

Are you a current user of this product?

Yes