VTEX Review

Our score: 9.0 User satisfaction: 95%

What is VTEX?

VTEX is a versatile, cloud-based e-commerce platform designed to help online traders to manage their business and handle other evolving multichannel commerce needs. This is a robust solution built with different businesses such as marketplaces, B2C, B2E, and B2B, in mind. The platform empowers entrepreneurs with unique tools that help them lower TCO, gain organic traffic, and increase conversion rates with ease.

VTEX enables sellers to achieve an unprecedented capacity for innovation and meet opportunities across multiple channels. It helps multichannel businesses implement scalable solutions such as the omnichannel order management system to revolutionize the shopping experience.

VTEX makes it easy for businesses to focus on selling products more effectively with faster time to market. It simply makes it easy for entrepreneurs to drive continuous transformations and business growth.

Overview of VTEX Benefits

Centralized order management

VTEX is a robust solution that features a reliable order management system. The platform unifies all operations related to order management. It makes it easy for your business to conform to customer expectations to fulfill, buy, and return goods. For instance, the Infinite Aisle allows customers to shop from your online store and pick up the good from a store near them.

Optimized operations

In addition, VTEX delivers total visibility into the entire order lifecycle. It streamlines all operations creating a single source of truth through the smart orchestrator. The orchestrator optimizes inventory and logistics times, enabling you to identify the best route for your products. Besides, the inStore Smart POS allows you to unify and personalize the shopping experience. The POS helps you recover abandoned carts and optimize promotions while proving personalized services to buyers.


Another impressive attribute of VTEX is its scalability and flexibility. The solution is designed to integrate seamlessly with your existing CRM, ERP, and WMS systems.  It supports a complete suite of APIs that enable you to create a comprehensive solution for 360-degree management. The APIs enable you to drive real-time product delivery, availability and even tracking of package data.

Overview of VTEX Features

  • Omnichannel management
  • Customer accounts
  • Inventory management
  • Promotions management
  • Order management
  • Multistore management
  • Catalog management

VTEX Position In Our Categories

Since companies have particular business demands, it is only reasonable they steer clear of subscribing to an all-in-one, ”best” software product. Nevertheless, it is troublesome to try to pinpoint such a software system even among branded software systems.
The rational step to undertake is to spell out the several important aspects which require investigation including major features, plans, technical skill competence of staff members, company size, etc. After which, you must do the research comprehensively. Read these VTEX analyses and explore the other software systems in your shortlist in detail. Such all-encompassing product research guarantee you circumvent poorly fit apps and subscribe to the system that has all the features your business requires.

Position of VTEX in our main categories:

TOP 50

VTEX is one of the top 50 eCommerce Software products

If you are considering VTEX it could also be a good idea to investigate other subcategories of eCommerce Software gathered in our base of B2B software reviews.

Since each organization has particular business wants, it is prudent for them to refrain from seeking a one-size-fits-all perfect software solution. Needless to say, it would be pointless to try to find such a platform even among market-leading software solutions. The intelligent thing to do would be to catalog the various essential factors that need consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your homework thoroughly. Read some VTEX eCommerce Software reviews and look into each of the other apps in your shortlist in detail. Such comprehensive groundwork can make certain you reject ill-fitting platforms and choose the system that presents all the elements you need for business success.

How Much Does VTEX Cost?

VTEX Pricing Plans:

Free Trial


Contact vendor

VTEX offers a detailed enterprise pricing structure for its range of solution. Contact the vendor for more on the price options for each solution.

User Satisfaction

Positive Social Media Mentions 122
Negative Social Media Mentions 3

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VTEX reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VTEX. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Web-based


  • Cloud Hosted

Language Support

  • English
  • Spanish
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are VTEX pricing details?

VTEX Pricing Plans:

Free Trial


Contact vendor

VTEX offers a detailed enterprise pricing structure for its range of solution. Contact the vendor for more on the price options for each solution.

What integrations are available for VTEX?

No information available.


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Reviewed By Jenny Chang
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