VTEX Review

Our score: 9.0 User satisfaction: 95%

What is VTEX?

VTEX is a versatile, cloud-based e-commerce platform designed to help online traders to manage their business and handle other evolving multichannel commerce needs. This is a robust solution built with different businesses such as marketplaces, B2C, B2E, and B2B, in mind. The platform empowers entrepreneurs with unique tools that help them lower TCO, gain organic traffic, and increase conversion rates with ease.

VTEX enables sellers to achieve an unprecedented capacity for innovation and meet opportunities across multiple channels. It helps multichannel businesses implement scalable solutions such as the omnichannel order management system to revolutionize the shopping experience.

VTEX makes it easy for businesses to focus on selling products more effectively with faster time to market. It simply makes it easy for entrepreneurs to drive continuous transformations and business growth.

Overview of VTEX Benefits

Centralized order management

VTEX is a robust solution that features a reliable order management system. The platform unifies all operations related to order management. It makes it easy for your business to conform to customer expectations to fulfill, buy, and return goods. For instance, the Infinite Aisle allows customers to shop from your online store and pick up the good from a store near them.

Optimized operations

In addition, VTEX delivers total visibility into the entire order lifecycle. It streamlines all operations creating a single source of truth through the smart orchestrator. The orchestrator optimizes inventory and logistics times, enabling you to identify the best route for your products. Besides, the inStore Smart POS allows you to unify and personalize the shopping experience. The POS helps you recover abandoned carts and optimize promotions while proving personalized services to buyers.


Another impressive attribute of VTEX is its scalability and flexibility. The solution is designed to integrate seamlessly with your existing CRM, ERP, and WMS systems.  It supports a complete suite of APIs that enable you to create a comprehensive solution for 360-degree management. The APIs enable you to drive real-time product delivery, availability and even tracking of package data.

Overview of VTEX Features

  • Omnichannel management
  • Customer accounts
  • Inventory management
  • Promotions management
  • Order management
  • Multistore management
  • Catalog management

VTEX Position In Our Categories

Since companies have special business-related requirements, it is only logical that they abstain from buying an all-encompassing, ”best” business application. However, it would be futile to chance on such application even among well-known software products. The efficient step to undertake should be to set down the various essential aspects that call for a scrutiny including essential features, plans, skill capability of staff, organizational size, etc. Next, you should do the product research thoroughly. Have a look at these VTEX evaluations and scrutinize each of the solutions in your shortlist in detail. Such comprehensive product research makes sure you take out unfit applications and subscribe to the one that has all the aspects your business requires.

Position of VTEX in our main categories:

TOP 50

VTEX is one of the top 50 eCommerce Software products

If you are considering VTEX it could also be sensible to investigate other subcategories of eCommerce Software gathered in our base of B2B software reviews.

There are well-liked and widely used systems in each software category. But are they essentially the best fit for your organization’s unique wants? A trendy software solution may have thousands of customers, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few VTEX eCommerce Software reviews and mull over the factors that you want in the software such as the fees, main functionality, available integrations etc. Then, shortlist a few apps that fit your needs. Check out the free trials of these products, read online opinions, get explanations from the maker, and do your research meticulously. This exhaustive groundwork is sure to aid you find the best software solution for your organization’s unique requirements.

How Much Does VTEX Cost?

VTEX Pricing Plans:

Free Trial


Contact vendor

VTEX offers a detailed enterprise pricing structure for its range of solution. Contact the vendor for more on the price options for each solution.

User Satisfaction

Positive Social Media Mentions 122
Negative Social Media Mentions 3

We realize that when you make a decision to buy eCommerce Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and VTEX reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with VTEX. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Web-based


  • Cloud Hosted

Language Support

  • English
  • Spanish
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are VTEX pricing details?

VTEX Pricing Plans:

Free Trial


Contact vendor

VTEX offers a detailed enterprise pricing structure for its range of solution. Contact the vendor for more on the price options for each solution.

What integrations are available for VTEX?

No information available.


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Reviewed By Jenny Chang
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