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User review of Wave

Poor Business practice.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

N/A i wasn't able to use this product to best of its abilities. Due to the fact of poor customer service and this run around game being played .

What aspects are problematic or could work better?

Poor customer service and you require the paid version to have live chat.

What features/services would you like to see in future versions of this product?

live customer service for those who trying out the product.

What specific problems in your company were solved by this product?

none and actually delayed my business even more then if i would have signed up with another online invoicing company.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

FEATURE DETAILS

Accounts Payable

Payment Processing
1
very poor