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User review of WCFM Marketplace

Buyer beware – it appears this is a fraudulent company

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

None, it is full of errors and they seem unable to fix them

What aspects are problematic or could work better?

The plugin has serious errors using Stripe connect. It processes refunds incorrectly which leaves vendors at risk of legal action from customers

What features/services would you like to see in future versions of this product?

The company stand by their terms and conditions regarding a refund within 30 days. They refuse to answer or process a refund when this plugin is not fit for purpose. This is fraud.

What specific problems in your company were solved by this product?

I have been unable to make my site live due to my error in purchasing this fraudulent plugin. This has resulted in loss of income.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

FEATURE DETAILS

Setup and Support

Web-Based Administration
1
very poor
Sell Products, Services, or Files (Digital Goods)
1
very poor
Sub-User Accounts
1
very poor
Web Development Software Compatibility
1
very poor

Payment Processing

Credit Card
1
very poor
Online Banking
1
very poor
Recurring Billing
1
very poor
Security Codes
1
very poor
Control Declined Payments
1
very poor

Order Management

APIs/Integrations
1
very poor

Shipping Management

Real Time Shipping Rates
1
very poor
Custom Shipping Rates
1
very poor