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User review of Webinato

Big Issues Needing to be Fixed

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Easy to set up and learn to use. The install time and process is fairly quick.

What aspects are problematic or could work better?

This software has huge software issues that have existed for 8 years now. The first time I used this software was in early 2012. The issues I experienced back then still exist in 2019.
#1 The built in PowerPoint component always messes up transitions and crashes lines of text into other lines of text. PP transitions always have to be rebuilt to correct this issue with omnovia. Uploading your PP file to the server, so it is streamed directly from the server to the attendees, to improve video quality is great idea. But, the glitches make it a big failure.
#2 Huge artifacts are created/seen by the customers when moving windows across the screen, or scrolling a software window from side to side. The frame rate is horrible by today's webinar standards.
The two main issues listed above create a very bad experience for customers. I've used many webinar and video sharing platforms. Webinato (Omnovia) is on the bottom of the list for quality. Thankfully I only use Omnovia when hosted by another company.

What features/services would you like to see in future versions of this product?

Fix those very old issues.

What specific problems in your company were solved by this product?

None, unfortunately.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

How long is your contract with the vendor?

1 month

FEATURE DETAILS

Administration

Single Sign On
3
ok

Authoring

PowerPoint Conversion
1
very poor

Advanced Features

Mobile Access
2
mediocre
Multimedia Environment
3
ok