What are the best aspects of this product?
They will write for you the custom web transaction scripts you need at no extra cost.
You pay for what you use only, no prepaid plans
24/7 live customer support
What aspects are problematic or could work better?
Setting up targets looks overwhelming at first with so many options but when using the wizzards, everyting becomes much clearer.
What specific problems in your company were solved by this product?
I get alerted when my website is down, so I can check where the problem is and stop my ads till the site is up again.
I get alerted when any of the log-in processes go wrong, so we can fix it before users get frustrated.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
3-5 years
What is your company size?
11-50 Employees
What is your industry?
Internet
Did your company use a different software before this one?
Yes
What software did you use before?
Don't remember the name
Why did you decide to change it?
Not enough functionality
Are you satisfied with the change?
Definitely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
Varies on the monitored targets
What is your total annual cost for using this product?
Varies on the monitored targets
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Their customer service optimize my account
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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