- Home Business Process Management Software WellnessLiving So glad I switched to Wellnessliving, they’ve helped my business boom!
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User review
of WellnessLiving
So glad I switched to Wellnessliving, they’ve helped my business boom!
-
by Susan Nash
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Software is easy to use and customer service is excellent!
What aspects are problematic or could work better?
Client users would like to see monthly view of schedule instead of daily view of classes.
What features/services would you like to see in future versions of this product?
Monthly calendar for clients to view quickly at a glance of upcoming classes.
What specific problems in your company were solved by this product?
Online booking and payments streamlined efficiency and ease for clients.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Health, Wellness and Fitness
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
MIndBody
Why did you decide to change it?
Terrible customer service
Are you satisfied with the change?
Absolutely
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
all employees
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It increased the accountability by providing businesses with a system of checks and balances.
PRICING & COSTS
What was the cost of implementing this product?
it was 3 years ago - got a good deal but can't remember off the top of my head
What is your total annual cost for using this product?
approximately $1,610
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
yes, think it was 30% off
FEATURE DETAILS
Process Management
Design Tools very good
4
Forms very good
4
Analytics very good
4
Data Access very good
4
SOA and Integration very good
4
Visibility and Transparency very good
4
