WL made managing our business and customer experience easier, so we can focus on our services

What are the best aspects of this product?

When I finally decided to switch to Wellness Living last year, I was a little scared to leave my prior business managing company, even after not being happy with their pricing for so long.
On one hand, my studio had 4-years of client data, and I was worried about the migration. Our staff and members were also familiar with the prior platform, and I was nervous about starting over with a new system.
From my first call to Wellness living I felt safe and well taken care of. The on boarding experience was amazing. Data migration was seamless as it can get, and we receive on boarding support for at least a month after the transition -this was a hot line exclusive just to us (new members). In the end, we were up and fully running within 2 weeks.
Our staff and members got used to the new software right away!
The software is easy to use, and they grandfather us on a pricing for life! (say what?). Whenever we had questions, the support team has always been very helpful in quickly answering our questions and educating us.
We are very happy to have switched programs, and highly recommend the Wellness Living Business Management Solution and the team. Switching software can be scary, but with a well managed software and great support team and at a great price, making the switch is a no brainer. Thanks so much Wellness living!

What aspects are problematic or could work better?

While there are some things I dislike, I voice those, and usually get the issue dealt with or put on a list for future upgrades. I think the WL team is on the right track.

What features/services would you like to see in future versions of this product?

Better easy to implement reports

What specific problems in your company were solved by this product?

Cut managing cost
Marketing, Automation
integration with Mailchimp

Are you a current user of this product?

Yes