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User review of WhiteSmoke

Horrible product

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Decent grammar software checker can’t say much more positive with this product.

What aspects are problematic or could work better?

Poor customer service. The software system stopped working and my lifetime membership was voided even though I paid for it. Called customer service and they were of no help.

What features/services would you like to see in future versions of this product?

Better customer service or customer service in general since there was none

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

FEATURE DETAILS

Spelling checker
2
mediocre
Proofreader
2
mediocre
Word prediction
3
ok
Grammar checker
3
ok
Sentence rephraser
2
mediocre
Vocabulary builder
3
ok
Customizable themes
3
ok