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User review of Windsor.ai

As expected and more

- by Djordje Medakovic

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Intuitive software with various types of dashboards and insights. It not only displays data, but it gives you beneficial suggestions on how to improve your online marketing strategy. The product is comprehensive and has all the necessary features and options that I need. Also, customer support is excellent, with extensive blog and forum libraries.

What aspects are problematic or could work better?

They should provide maybe even more emphasis on CRM integration that works fine but need more incouragement (demos, tutorials, templates) to customers to use them more often.

What features/services would you like to see in future versions of this product?

I didn't have the time in my first months using the product to get to the features that I miss. But I am sure that I will have my say in the next six months when I become entirely comfortable with existing features, and naturally, I would want more.

What specific problems in your company were solved by this product?

We were able to have all our online marketing data in one place and to monitor and improve the campaigns.
We were able to increase our ROAS in this short time.
We achieve integration with our CRM software, thus increasing the quality of our leads and customers.
We hope, given enough time to increase our CLV as well.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

below 1000 usd

What is your total annual cost for using this product?

below 1000 usd

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

-

FEATURE DETAILS

Reporting

Reports Interface
5
amazing
Steps to Answer
4
very good
Graphs and Charts
4
very good
Score Cards
4
very good

Self-Service

Filter-based on Data Columns
5
amazing
Data Discovery
5
amazing
Search
5
amazing
Automodeling
5
amazing

Advanced Analytics

Predictive Analytics
5
amazing
Data Visualization
4
very good
Big Data Services
4
very good

Building Reports

Data Transformation
5
amazing
Data Modeling
5
amazing
WYSIWYG Report Design
5
amazing