What are the best aspects of this product?
WiseTeam is a very robust tool that has all of the functionalities we could ever need to run our business. As the director I do enjoy the fact that I can see what everyone is working on, how busy they are and have a good idea which projects are doing well and which need more attention.
What aspects are problematic or could work better?
Since the software tries to fit all needed tools in one package it can get a bit complex, but luckily the support team is happy to help whenever an issue arises.
What features/services would you like to see in future versions of this product?
I would like to see more integrations with other tools, maybe integrating the software with a messaging platform like slack, because the communication part is a bit lacking.
What specific problems in your company were solved by this product?
We track employees' time more accurately;
Bill our clients with more confidence, because we have the entire work history for each client;
Better tracking of everything happening in the company, from individual tasks to multiple projects being executed at the same time.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
MS project and Outlook
Why did you decide to change it?
The systems were not designed to do the tasks we wanted to do
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
about 1000 Eur.
What is your total annual cost for using this product?
about 2000 Eur.
How long is your contract with the vendor?