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User review of WiseTeam

All necessary project management tools in one place

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

WiseTeam is a very robust tool that has all of the functionalities we could ever need to run our business. As the director I do enjoy the fact that I can see what everyone is working on, how busy they are and have a good idea which projects are doing well and which need more attention.

What aspects are problematic or could work better?

Since the software tries to fit all needed tools in one package it can get a bit complex, but luckily the support team is happy to help whenever an issue arises.

What features/services would you like to see in future versions of this product?

I would like to see more integrations with other tools, maybe integrating the software with a messaging platform like slack, because the communication part is a bit lacking.

What specific problems in your company were solved by this product?

We track employees' time more accurately;
Bill our clients with more confidence, because we have the entire work history for each client;
Better tracking of everything happening in the company, from individual tasks to multiple projects being executed at the same time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

MS project and Outlook

Why did you decide to change it?

The systems were not designed to do the tasks we wanted to do

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helped in effectively managing all resources, assets, and manpower.
  • It delegated tasks to the most capable personnel depending on schedule, availability, budget, and skills.
  • It enhanced collaboration and teamwork, resulting in seamless planning and execution.
  • It tracked progress and set plausible benchmarks to encourage accountability.
  • It boosted the efficiency of every employee with improved communication and productivity.

PRICING & COSTS

What was the cost of implementing this product?

about 1000 Eur.

What is your total annual cost for using this product?

about 2000 Eur.

How long is your contract with the vendor?

Unlimited

FEATURE DETAILS

Tasks

Task Creation and Assignment
5
amazing
Due Dates
5
amazing
Task Prioritization
4
very good
To-Do Lists
5
amazing

Collaboration

Collaborative Project Planning
4
very good
Comments
4
very good
Documents and Uploads
3
ok

Projects

Gantt Chart/Project Map
5
amazing
Calendar View
5
amazing
Baselining/KPIs
5
amazing
Project Budgeting
5
amazing
Issue Tracking
4
very good

Platform

Alerts
4
very good
Mobile
3
ok
User Access & Permissions
5
amazing
API/Integration
3
ok
Reporting and Dashboards
4
very good
Customization
5
amazing
Performance and Reliability
4
very good