What are the best aspects of this product?
Wishpond offers various social campaigns and templates, campaigns are easily generated as well. We are able to create A/B split tests so we can discovers our customers’ needs and wishes so we can know what they are looking for when they go shopping, browsing and interacting with our brands. We are able to make adjustments even when the campaign is running, we can make a last minute call based on the outcomes and some changes that we haven’t planned.
What aspects are problematic or could work better?
It would be great if they could implement a feature that would help with better organization of the folders. Or even to add a template so we can manipulate in order to match the branding closely.
What specific problems in your company were solved by this product?
We use Wishpond for promoting our new brand, to attract more clients and to reach more contacts via social media platform by using the Sweepstake tool. We can easily monitor our sweepstake performance, to export leads, to build more creative campaigns and to integrate sharing. We experienced great success with this product and we are able to make a combination with Facebook, instagram and other social networks. There is even a feature to duplicate campaigns, it eliminates a need to re-post and share content over again. The Live-Chat feature is great for launching campaign and it really lowers the stress while the campaigns are running. Its support team is highly professional, they react immediately, always ready for help and answer all my questions in less than 10-15 minutes.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year