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Logo of Zengine by WizeHive
User review of Zengine by WizeHive

Brilliant tool for our programs

- by Mertie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Convenient and is capable of handling a large number of application submissions. It also has a support service that always helps users with the tool and knows how to optimize its functions. The support staff also helps us manage some features on the platform.

What aspects are problematic or could work better?

It doesn’t carry some features that we want to see, especially after WizeHive is being customized to fit our needs. Although these are not that important features, and their being absent doesn’t affect the functionality of the tool at all.

What specific problems in your company were solved by this product?

Suitable tool for managing tremendous bulk of applicants in our program. After only a year of running WizeHive, we have received a significantly lower rate of applicants calling for support. This is because WizeHive is so easy to use that they can easily figure out issues they face or easily connect with the user support of Zengine. And their user support team is unbelievably fast to respond too. They quickly answer any call for assistance at any given second.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.