Great, customizable CRM

What are the best aspects of this product?

We checked many CRMs prior to our decision, but Workbooks was an unbeatbale winner. We liked it because there was no difficulty to implement it in our system-Workbooks is cloud-hosted, and it didn't require us to install special software on our devices. We are also satisfied by flexible customization, meaning that we can add/remove features that matter to our business. We got it running in hourse, and it started delivering amazng results from the very beginning. As it is cloud-hosted, we acces it wherever we are.

What aspects are problematic or could work better?

There is a mobile app, but it doesn't look like the desktop one at all. I would like them to improve it, the same as their integration with popular emarketing systems, there are many I can't find. There are many duplicate templates, but once you edit them you won't have a problem with it.

What specific problems in your company were solved by this product?

Better communication during the entire sales process, and following enquires. Retaining customers was also an issue, but we've improved that too. Overall, Workbooks was very useful for our business.

Are you a current user of this product?

Yes