The best customization properties I’ve ever seen

What are the best aspects of this product?

Workbooks is a great provider where customers benefit from amazing customization capacity. The can also brag with top notch support, which we non-technies really love. We relied on it so harshly, that I can honestly say that the entire business is ran on the product, and its performance is impeccable. I think we could never continue working without it! Everything is automated, which should not scare you, because you're working hand by hand with expert developers who make everything a breeze. The reporting features are very deep, they tackle absolutely every detail.

What aspects are problematic or could work better?

You can't insert custom fields to edit your pricing/supply schemes, and that is a bit frustrating. Other businesses may find it OK, but for us, customization is really what the world turns around. Another thing they should improve is integration, we're still entering too much data manually.

What specific problems in your company were solved by this product?

Almost every script is automated, and with the multitude of perfected custom fields, reporting is a piece of cake. Business is going just fine, so overall-a great, great product!

Are you a current user of this product?

Yes