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User review of WriterAccess

Horrible service. Avoid

- by Jacob Maslow

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

writer access has decent software and a lot of writers

What aspects are problematic or could work better?

customer service is horrible. writers can be very unprofessional

What specific problems in your company were solved by this product?

outsourced writing

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us find freelancers with the skillsets we need

FEATURE DETAILS

Project bidding
3
ok
Freelancer profile
4
very good
Monetization plan
2
mediocre
Payment gateways
3
ok
Mobile suport
3
ok
Certifying tests
3
ok
Invoice generation
3
ok
Time management
3
ok
Dispute resolution
1
very poor
Communication tools
1
very poor
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