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User review of Wufoo

absolutely no support at all !

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Correction - This product is very nice - easy to use with a lot of Functionality

What aspects are problematic or could work better?

The support page can be hard to find , a phone number would be nice

What features/services would you like to see in future versions of this product?

add a phone # for support

What specific problems in your company were solved by this product?

I had an issue with emails but once I was able to find the support people they fixed the problem in a couple hours.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.