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User review of Wufoo

Straightforward program

- by Catherine

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Wufoo offers interactive and straightforward layout. Its layout is simple and it is really engaging especially for creating surveys. In addition, the price is affordable and the price plans offer great set of features even for the basic plan. You can even use the robust and cost-effective plan, it’s totally up to you. You can use the product in many ways: as survey, reporting, content management, editing and creating templates and even analytics. The templates are easily customizable. I have to say that the payment process is very helpful and simple they even offer an option for paypal. Features I love are: simple layout, price, ssl encrypted, storage, integrations. The storage plan comes with every plan and it is really helpful thing.

What aspects are problematic or could work better?

I don’t like its look and design, it looks outdated. And this doesn’t look great of the user wants/needs something modern. Also, navigation of data in cloud-storage is complicated especially during the onboarding process.

What specific problems in your company were solved by this product?

It helps us to solve the problems with cloud-storage, mass surveys, theme, design, and customizable surveys. The benefits from Wufoo are: an option for content management, content partnering and reporting and analytics.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.