Logo of Xero
User review of Xero

We love Xero and you will too!

- by Alissa Bryden

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love the feel of it. The bank connections are amazing for real timeinformation and I love having the app on my phone to get things done (invoicing / bank rec) on the go.

What aspects are problematic or could work better?

The yodlee feeds in Canada need improvement however i think this is more a archaic bank problen than a Xero issue. They work well but need to be refreshed once a month somtimes more.

What features/services would you like to see in future versions of this product?

Canadian payroll. But Wagepoint and Payment Evolution are great integrations.

What specific problems in your company were solved by this product?

The connection and proximity (virtually) Xero has allowed for me to have with my clients has been phenomenal. We can both hop on and chat about where they are at while looking at the same live data and up to date books. My advice is 100X better becayse the information is nore current and better quality since I can lend a hand easily for any entry related questions.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

I have had experience in many softwares. Before the cloud Sage was my go to.

Why did you decide to change it?

Real time information and building ERPs custom to a small business as they need it.

Are you satisfied with the change?

Yes.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What is your total annual cost for using this product?

600

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

Yes

FEATURE DETAILS

Key Features

Integrations
5
amazing
Collaboration Features
5
amazing
Mobile Support
5
amazing
Customization
4
very good

Security & Support

Security
5
amazing
Customer Support
5
amazing