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User review of Xero

Simple yet robust cloud accounting software

- by Martha

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love Xero as it is easy to use and the pricing packages are very affordable. We have been using Xero for more than five years before they became known in the US. I use the app for my four companies and we will utilize their payroll program in Colorado which is included in their base pricing. I appreciate the product’s simplicity of use, uptime, and continuous upgrades. Xero is a New Zealand-based company with an impressive growth rate and number of customers and I am looking to invest in this company.

What aspects are problematic or could work better?

I have no complaints as the vendor is very responsive, there is no downtime, and the bank feeds help to save time spent on reconciliation.

What specific problems in your company were solved by this product?

Xero helps us save time which is invaluable for us as we are a consulting company.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

More than 1 year

FEATURE DETAILS

No information provided by the reviewer.