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User review of Xero

Xero delivers what it promises

- by Brandy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love Xero’s user interface and the dashboard offers an excellent overview of my accounts. It’s easy to sync bank accounts with credit cards and reconcile transactions. It is great that I can use Word docs for invoice and quote templates rather than the built-in template editor. Plus, the app integrates smoothly with several partner systems. For example, it syncs easily with bill.com which I also use. Finally, their mobile app helps me easily track and manage my accounts in the field.

What aspects are problematic or could work better?

A couple of areas could be improved. Currently only invoices are synced and I wish I could pay expenses through the bill.com integration. Second, the mobile app should allow users to view outstanding quotes.

What specific problems in your company were solved by this product?

I use Xero to track expenses, invoices, and quotes, and ensure that I get paid and also pay the concerned parties in time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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