Just save yourself the headache and go with a different provider. Zero support here.

What are the best aspects of this product?

The concept of what it's trying to accomplish is the best part of the software. However, the company provides instructions rather than support, training and help in getting setup in order to effectively use the service.

What aspects are problematic or could work better?

Promised to design the template if purchased for the year, but then claimed that it only takes the clients existing design and fixes the coding so that it can be used.

Emails stopped working as the setup and settings used on GoDaddy became problematic with Office 365.

What features/services would you like to see in future versions of this product?

Someone at the company should take the time to make sure that the customer is up and running as a follow up to signing up in order to keep the client satisfied. Communication with a designer is only available through email/chat, but she does not provide actual design services anyways. The owner of the company Eric is the only one available, but support being offered is limited at best.

What specific problems in your company were solved by this product?

We were never able to fully implement the signature solution with Xink. The company doesn't much care since they received payment in full for the year.

Are you a current user of this product?

No