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User review of XNSPY

Best Employee Monitoring Tool

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is a great app that helps me monitor my employees’ phone. It enables me to read their work chats, access their calls history, track their GPS location, and all of this information is presented in a simple manner. Its analytical reports save my time and energy as I don’t have to scroll through the irrelevant or personal chats of my employees.

What aspects are problematic or could work better?

Well, the installation process was a bit tricky for me. But, they have plenty of informational resources on their website and a brilliant customer support service. The customer support agent guided me through the whole process. So far, I have found no issue with the features and performance of the app.

What features/services would you like to see in future versions of this product?

I think, I would like to have access to phone’s camera in the future, if that’s not too much to ask.

What specific problems in your company were solved by this product?

It helped me in tracking the current location of my employees with accurate results. It also improved the performance of my employees by developing a more productive work environment. It has minimized the risks of data breaches as all the employees know their calls, chats, and emails are being monitored.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to protect confidential business data.
  • It assists us to do accurate billing.
  • It enables us to meet deadlines and targets.

PRICING & COSTS

What was the cost of implementing this product?

$4.99/month per device

What is your total annual cost for using this product?

$59.99/year per device

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Yes, they gave me a 40% discount.

FEATURE DETAILS

Email monitoring
5
amazing
Real-time monitoring
5
amazing
Inactivity monitoring
4
very good
Reports
4
very good
Social media monitoring
4
very good
Screenshots capture
4
very good
Web usage
4
very good
Internet filters
4
very good
Work time tracking
4
very good
Keystrokes recording
4
very good
Messages supervision
5
amazing
Blacklisting websites
4
very good