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User review of Yellowfin

Awesome tool for libraries

- by Polly

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Yellowfin’s templates are an easy and convenient solution for our product integration needs. This suite fits well with our branding and has a positive impact on our customers’ experience. Their customer support service is also top-notch.

What aspects are problematic or could work better?

We encountered some technical issues concerning the geo pack. This was addressed immediately after the incident was reported to their support team.

What specific problems in your company were solved by this product?

Having this BI solution is a good marketing strategy. We integrated this with our product and its reports feature has been extremely helpful.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Libraries

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.