Innovative and and extremely helpful

What are the best aspects of this product?

From the very beginning, I was impressed by the accuracy of the system. Other vendors in the field talk much about automation and all AI and ML stuff too, however, none of them offers as much as 95% of accuracy. But with YouScan we can indeed free ourselves from manual work and rely on the data received from the system. It is great that there is no need to log in to the system every time, our team gets all the essential data directly to the CRM. YouScan easily detects industry trends, analyzes sentiment, gives visual insights and segment data in a fully automated way allowing our team to make data-backed decisions. I love the continuous improvement approach of YouScan that help us to use innovative technology and take maximum insights from social media.

What aspects are problematic or could work better?

I am fully satisfied with the system. It covers all the needs we have at the moment.

What features/services would you like to see in future versions of this product?

It would be great not only to see the trends in real-time but also to get predictions.

What specific problems in your company were solved by this product?

YouScan helps us to measure the efficiency of our marketing campaigns and make corrections in real time. We started working with influencers and boosted our marketing performance tremendously. YouScan notifies our team about any negative mention across the web which allows to react fast and avoid further escalation. We easily keep an eye on everything that happens around our brand across the social web from different angles. Isn't it magic?

Are you a current user of this product?

No