A necessity for our business

What are the best aspects of this product?

One thing we love about Zendesk Chat is its powerful integration with the existing tools we use in the business. This software helps our support team solve issues and concerns of our customers. We even use this solution to chats as the main KPI for our company.

What aspects are problematic or could work better?

Zendesk Chat offers never fails to impress us every time we use it in our daily operation. We just wish it could have more automation functions in the future.

What specific problems in your company were solved by this product?

The software helps strengthen our communication with customers. It allows us to provide excellent customer support and gives clients the ease of contacting us the way they want. These are very essential tools in our dealings.

Are you a current user of this product?

Yes