The dashboard and reporting are simply amazing

What are the best aspects of this product?

Zendesk’s dashboard offers just what my team needs. The reporting tool of the visitor provides accurate data and works fast. Users’ ability to converse with the customer through our website in real-time makes Zendesk the most amazing solution.

What aspects are problematic or could work better?

It’s bad that there is no flexible pricing available for small enterprises.

What specific problems in your company were solved by this product?

With Zendesk, my team and I can provide high-quality and reliable support to our customers and business partners. It allows us to interact with them directly.

Are you a current user of this product?

Yes