Top-notch live chat service

What are the best aspects of this product?

Zendesk Live Chat offers an exceptional experience to support agents and customers alike because it has enabled our business to connect with our customers rapidly and easily.

What aspects are problematic or could work better?

There are so many configurations for the live chat, even when it comes to the sound for incoming chats. That is why I do not have any complaints about Zendesk Live Chat.

What specific problems in your company were solved by this product?

Zendesk Live Chat helped our business address our customer communication flow problem. It has reduced the number of calls we take and has permitted us to assist more customers at once.

Are you a current user of this product?

Yes