What are the best aspects of this product?
We love that it is possible to work on projects using ZenHub without having to leave GitHub. It is the only tool that we have seen that can do that. It is simple to set up and use in managing tasks which makes our team to have a smooth transition. It has become the cornerstone of our project management and development solutions as it offers more than what we were getting while using Trello. Although similar, ZenHub has proven to be reliable and seamless especially since it created in GitHub, an open source. The cost of the software is also friendly s it is free when you want to manage projects that area private and also on open source. The customer support at ZenHub is highly responsive to the queries we have and thus bliss.
What aspects are problematic or could work better?
There is little to say negative about the product. It has managed to change how projects are managed and since you can work on the projects while you are still in GitHub, which adds to its effectiveness. However, there is still room for improvement considering that the tool is new in the market. In that case, they do not have many features as you would expect. Luckily, the developers are always adding new features and discussing ways to make the product reliable on their blog. For the case of customization, it does not offer much for users. It would be better if they made this feature vibrant for users who want more of customization that what they have on GitHub.
What specific problems in your company were solved by this product?
The collaboration and communication among team members working on a single project is seamless. We are able to be more organized regardless of whether we are operating from the same office or working remotely. Since it is built in GitHub, I am able to access my work and check the progress of the project with ease by just pressing the ‘B’ button. This means that I do not have to leave GitHub or switch to a different tab to check my work as it works on GitHub. With such functionalities, I can check the progress and condition of different tasks within a project and know the level of completion and which tasks are due.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year