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User review of Zepto

A simple analytics tool

- by Charaka Janitha Mahage

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

A very simple analytics tool.
Especially if you are new to analytics and need a starting point for your analysis with the support of insight feature. This tool can certainly help you with that.
Also, I like the play area which helps the users to carry out rigorous analysis without much pain unlike using excel sheets. Filters are very smooth and easy to understand.
Love the UI Simple yet very user-friendly.

What aspects are problematic or could work better?

It’s better if the platform can provide more data connectors so that users can easily see data and analyze in different perspectives without wasting time to compile data to one single place.
Overall the tool is smooth and easy to use, and the insight platform is a standout feature compare to other BI tools out there in the market. It’s better if the platform allows for more advanced analytics.

What features/services would you like to see in future versions of this product?

-Many data connectors
-More advanced analytics
-More industry related KPIs

What specific problems in your company were solved by this product?

Day to day reporting & Research

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Capital Markets

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to generate customized reports.
  • It provides insights based on up-to-date info.
  • It assists us to find solutions to common issues.

PRICING & COSTS

What was the cost of implementing this product?

245 USDs per month

What is your total annual cost for using this product?

2940

How long is your contract with the vendor?

Less than 1 year

Did you get any discount for this product? How much?

NO

FEATURE DETAILS

Mobile access
3
ok
Dashboards
4
very good
Drill down and roll up
4
very good
Flexible data sources
4
very good
Security
5
amazing
Data visualization
5
amazing
Self-service
5
amazing
Semantic and text analytics
4
very good
Predictive analytics
4
very good
Online analytical processing (OLAP)
3
ok
Managed Query Environment (MQE)
3
ok