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User review of Zepto

A true self service analytic tool!

- by Thomas Rogers

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

* User friendly- I\\\\\\\'m not a tech geek, but the whole product was so easy to use and understand.
* Automated analytic - The insights feature is a time saver and amazing.
* Data filtration- visually slicing the data and filtering it is seamless

What aspects are problematic or could work better?

* Would be great if the insights could be a generated a little faster.
* Too bad the export feature is not available, hope they could add it soon
* It not suitable for advance statistical analytic

What features/services would you like to see in future versions of this product?

* A faster insight generator
* Export feature
* Data Connectors

What specific problems in your company were solved by this product?

It just me go crazy soon after I clicked the insights upon uploading my data sheet, I mean it literally threw all the possible patterns from my data as Insights. It would have literally took me weeks to at least come up with some meaningful insights from my own data, with Zepto it was right there on my screen within minutes. The product as other features like custom insights, dashboards, play area ( charting area), but what made me really amazed is the insight feature the automated analytic which was an eye opener for me on my data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Tableau
Looker

Why did you decide to change it?

We didn\\\\\\\'t decide to change but give the free trail a try & was amazed with the insight feature.

Are you satisfied with the change?

We didn\\\\\\\'t change

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to generate customized reports.
  • It provides insights based on up-to-date info.
  • It analyzes customers’ browsing habits and previous purchases to predict their future requirements.
  • It assists us to find solutions to common issues.

PRICING & COSTS

What was the cost of implementing this product?

$69 per user per month

What is your total annual cost for using this product?

$746

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

10%

FEATURE DETAILS

Mobile access
2
mediocre
Dashboards
4
very good
Drill down and roll up
4
very good
Flexible data sources
3
ok
Security
4
very good
Data visualization
5
amazing
Self-service
5
amazing
Semantic and text analytics
4
very good
Predictive analytics
4
very good
Online analytical processing (OLAP)
5
amazing
Managed Query Environment (MQE)
4
very good