What are the best aspects of this product?
1) Ease of use
3) Features now and ongoing additions
4) B2B features
What aspects are problematic or could work better?
The web design interface could be better but they are coming out with enhancements every month. Most of the things we did not like last year are all new now so we know it will get nothing but better as time moves on. Most impressed on how quickly they have improved the entire platform.
What features/services would you like to see in future versions of this product?
Maybe some more detailed documentation with a few step by step instructions for the more in-depth features. We are not anywhere near web designers or developers so the platform as it is allows us to get things up and working pretty easy but the more we dig down to features out of our realm we could use more detailed docs.
What specific problems in your company were solved by this product?
Just about everything.
We took over a struggling web based company and had to move off the web platform in use at the time.
Found Zoey and we were able to get a new site up and running quickly.
As we have moved forward the B2B features jumped out allowing us to target a new segment of business.
We seem to keep finding that no matter which direction we move our new ventures Zoey is the correct platform.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
Did your company use a different software before this one?
What software did you use before?
Magento Community edition
Why did you decide to change it?
Magento took too much training and upkeep.
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
My time and $250 month
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?