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User review of Zoho Books

Appreciate the automatic credit card charging integrations

- by Bryan

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love that Zoho Books offers a number of automatic credit card charging integrations. It provides more features compared to Freshbooks. Freshbooks has abolished its PayPal Payflow, but Zoho Books is continuing to maintain this integration. It is important for us as we need it.

What aspects are problematic or could work better?

The only thing Zoho Books lacks is pixel tracking of emails which informs us when someone reviews an invoice. This feature is offered by most other systems, and we request Zoho Books to add it soon.

What specific problems in your company were solved by this product?

We use Zoho Books to automatically generate invoices and once this is done the credit cards are auto billed. We appreciate the numerous integrations with Stripe, Authorize.net, PayPal Payflow and others. Plus, Zoho Books offers plenty of features and customizations and its pricing is affordable. I like that the app makes invoicing and time tracking easy. We have been using this system for the past two years and it’s a big improvement over Freshbooks which we were using previously.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Management Consulting

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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