What are the best aspects of this product?
We like how much automated credit card charging integration. Lots of functionality compared to Freshbooks. Just recently, Freshbooks is doing away with PayPal's Payflow. Zoho is just one of the very few platforms in maintaining such Payflow integration.
What aspects are problematic or could work better?
We were hoping Zoho Books would have some kind of pixel tracking for e-mails. That way, we get to tell whenever somebody looked into the invoice we sent them. Freshbooks and other platforms have had this for quite some time now. I hope Zoho Books would include this in the near future.
What specific problems in your company were solved by this product?
A majority of our invoices have been generated automatically. Credit cards are auto-billed as soon as an invoice is produced. A wide range of Authorize.net and PayPal Payflow integrations is a big bonus. While a majority would still require a complete accounting suite, we still like ease of invoicing of Zoho Books.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?