What are the best aspects of this product?
Zoho Cliq is much simpler, more functional, and has more processes streamlined than Slack. Of course, it's better than email already. I can easily connect with my colleagues either by personal chat or by group chat, and new messages can easily be found, not confusing to use at all. Plus, it can be integrated into the Zoho System and other applications like API, web, and bots. Great for automating processes.
What aspects are problematic or could work better?
Nothing wrong to say about Zoho Cliq! I use them in a package with Zoho One, so we are using it without any additional cost. Zoho One is worth the money.
What specific problems in your company were solved by this product?
Much better way to communicate within the company--great for creating orders, requests, quotes, etc. And everything is monitored. Among short colleague to colleague inquiries—see if they are available, easily chat one-on-one or by group chat (chat, video call, or audio), send pictures, videos, and different kinds of files, everything is recorded and retrieved with the search function.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
Biotechnology
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