What are the best aspects of this product?
Thanks to this tool, I'm able to manage and offer assistance to my customers. In addition, I'm able to keep track on all metrics. It's awesome working with its user interface. It's cool to be given the chance to make the right decisions on my own.
What aspects are problematic or could work better?
So far, I haven't had any serious issues with this tool. It'll be a whole lot simpler to have an approach that would make it easier to learn the software. Not everything done was smooth and problem-free. There are plenty of tools that anyone can use. Right now, problems have been kept minimal.
What specific problems in your company were solved by this product?
We're making use of a solution that can assist us retain our customers. We now have a better approach in cooperate freely with my colleagues. It's great to know that the working process can be utilize through its own mobile application.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
How many people in your company actively use this product?
How long is your contract with the vendor?