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User review of Zoho Desk

Zoho is worth the purchase!

- by Tracy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like how I can easily work with other employees! I can send out spreadsheets via Zoho. It's doing well for me (so far). Zoho Desk is capable of mixing sales leads with other tasks seamlessly. I highly recommend this if you want to further enhance efficiency within your workplace and foster closer collaboration.

What aspects are problematic or could work better?

A really awesome product. There's nothing to hate with it. I was hoping there's something to hate. But I can't find anything to put this product down.

What specific problems in your company were solved by this product?

The main solution I was looking for this whole time. It gives accessibility to my employees from the world over. Sharing information has never been this easy.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.