Really great for collaboration

What are the best aspects of this product?

I really like how great it is for teamwork. Since it is web-based, I and my team members don't have to install a specific program just so we can work together. It's got all the features of a word processor, allowing us to edit documents, change text and formatting, as well as check spelling and grammar. And it also has tools perfect for collaboration, such as a chat function, and an online sharing fun that lets teammates add inputs, comments, and ideas. Sending it over to supervisors is also easy, so feedback can be delivered as soon as possible.

What aspects are problematic or could work better?

There are a couple of things that I think can still be improved on. For one thing, I can't really see any changes that are being made by my coworkers while they're doing it, and I can see that potentially resulting in some redundant changes. And while I do appreciate it being web-based, it does make it difficult when there is a lousy connection or you just happen to be in a place that doesn't have any internet at all. I think these are things they can address in future versions of the software.

What specific problems in your company were solved by this product?

Communication and the flow of information are two things that this software has improved. Collaboration has also improved, and we truly work together to come up with something that everybody has participated in. It has built rapport amongst different departments and teams and has also resulted in increased productivity overall. Our business has really benefitted from using this software.

Are you a current user of this product?

Yes