What are the best aspects of this product?
I like that I can convert my frequently used documents into templates and create a workflow for each template. The software acts like a wizard; asks me a couple questions and sends out a customized document for signatures.
I also like that it has built-in Document Management System so I don't have to maintain a separate folder of my documents outside of ZorroSign.
We use 4n6 Token feature with every document. Its free. Knock on wood, we have not had any disputes on our contracts but I have a peace of mind that should that happen we are protected against fraud and tamper.
What aspects are problematic or could work better?
Its not a huge deal and it happens with every new software - it took us a couple days to get used to the new user interface. But once you learn their unique way of doing things, we were off to the races.
What features/services would you like to see in future versions of this product?
Its little things but we would like to see broadcasting feature and KYC. During the latest customer briefing, it looks like these features are already being tested and ready to be shipped soon.
What specific problems in your company were solved by this product?
We were spending a lot of time chasing after signed contracts that we were sending via email attachments. It was also taking us 2-4 days to get contracts signed. We were also processing invoices and timesheet manually. Now everything is a template in ZorroSign and we execute all these documents with a couple clicks.
Are you a current user of this product?
How long have you been using this product?
What is your company size?
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
What software did you use before?
Adobe EchoSign and DocuSign
Why did you decide to change it?
Price, features, ease of use, and scale
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
No extra cost. Existing staff implemented it.
What is your total annual cost for using this product?
Did you get any discount for this product? How much?
We signed up for two years which gave us additional 15% discount.