Eleven2 Review
What is Eleven2?
Eleven2 is a US-based web hosting service with a global presence. It was founded in 2003 and its office address is in Los Angeles. The company has data centers in the US, UK, the Netherlands, and Singapore. Eleven2’s strengths are shared and cloud web hosting. It also provides plans for resellers, as well as dedicated hosting.
Uptime & Reliability of Eleven2
Eleven2 guarantees 99.9% uptime for its web hosting and reseller plans. Customers are given an SLA that guarantees them a partial refund to the equivalent of one day for every hour of downtime that exceeds the guarantee. Web hosting and reseller hosting are offered with daily backups.
Eleven2 does not provide a guaranteed server uptime for VPS, cloud, and dedicated servers, but its packages do guarantee 99.9% network uptime. Customers get a credit worth one day’s hosting for every hour that exceeds the monthly guarantee. Eleven2’s data centers are monitored 24/7 for security.
Overview of Eleven2 Features
- Free transfer
- Cpanel and WHM included
- Script and app installer
- Multiple backups
- Moneyback guarantee
- 99.9% uptime guarantee
- 24/7/365 support
How Much Does Eleven2 Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
S-100
$3.87
10GB
50GB
Unlimited
Unlimited
S-200
$6.50
250GB
20TB
Unlimited
Unlimited
S-300
$13
500GB
40TB
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VS-100
$31.85
120GB
1TB
Unlimited
2
1GB
VS-200
$64.35
240GB
2TB
Unlimited
2
2GB
VS-300
$96.85
360GB
3TB
Unlimited
2
3GB
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
DS-100
$199
2x 500GB
3TB
No info
No info
4GB
DS-200
$299
2x 1TB
6TB
No info
No info
8GB
DS-300
$499
4x 1TB
10TB
No info
No info
16GB
DS-400
$699
4x 2TB
10TB
No info
No info
32GB
CPanel of Eleven2
Eleven2 offers Cpanel as standard. Subscribers of cloud server, dedicated server, and reseller plans can also use WHM along with Cpanel to manage their websites. The company also provides its own E2 iPhone app to enable customers to manage their sites on the go.
Pros & Cons of Eleven2
Pros
- Excellent customer service and technology
- Reliable server security
- Modern and well-positioned services
Cons
- Some customers have complained about excessive downtime
- A few customers have complained about the tech support
User Satisfaction
Positive Social Media Mentions
74
Negative Social Media Mentions
0
We are aware that when you make a decision to purchase a Hosting Services it’s crucial not only to learn how experts evaluate it in their reviews, but also to check whether the actual people and businesses that bought it are actually happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Eleven2 reviews across a vast range of social media sites. The data is then displayed in an easy to understand way showing how many clients had positive and negative experience with Eleven2. With that information available you will be prepared to make an informed purchasing choice that you won’t regret.
Technical details
Top features
- Wordpress hosting
- Unlimited sites
Platform
- Linux
Scripting & Languages
- Perl
- PHP
- Python
- Ruby on rails
Control Panel
- CPanel
- WHM
Easy Installs
- b2evolution
- Drupal
- Fantastico/Softaculous
- Joomla
- Mambo
- Wordpress
- SSL
Server Location
- USA
- Netherlands
- Singapore
Databases
- PHPMyAdmin
- MySQL
Support
- Phone
- Live chat
- Knowledge base
- Tickets
Customer support details
Eleven2 offers 24/7 live support for its customers through live chat and a helpdesk ticketing system. The company says agents will respond within 20 minutes for the tickets. Phone support is also offered. Support teams are based in the US and UK.
Eleven2 also offers a range of self-help tools including FAQs, video tutorials, a knowledge base, and a community forum. This web host also uses Facebook and Twitter for customer interaction.
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What are Eleven2 pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
S-100
$3.87
10GB
50GB
Unlimited
Unlimited
S-200
$6.50
250GB
20TB
Unlimited
Unlimited
S-300
$13
500GB
40TB
Unlimited
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
VS-100
$31.85
120GB
1TB
Unlimited
2
1GB
VS-200
$64.35
240GB
2TB
Unlimited
2
2GB
VS-300
$96.85
360GB
3TB
Unlimited
2
3GB
Dedicated server plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
DS-100
$199
2x 500GB
3TB
No info
No info
4GB
DS-200
$299
2x 1TB
6TB
No info
No info
8GB
DS-300
$499
4x 1TB
10TB
No info
No info
16GB
DS-400
$699
4x 2TB
10TB
No info
No info
32GB
Frequently asked questions about Eleven2
Is it a good choice for e-commerce? Do they give you SSL, shopping carts and payment processing?
Eleven2 does not provide e-commerce specific plans, but offers SSL certificates as an optional add-on.
Do they provide unlimited email addresses and bandwidth?
Eleven2 provides unlimited email addresses, but not unlimited bandwidth.
Do they provide CPanel or any other control panels?
Yes, Eleven2 offers Cpanel, and its cloud and dedicated plans come with WHM also. The company also offers an iPhone app for website management with mobile phones.
Do you receive a free domain with their hosting plan?
No, Eleven2 does not provide a free domain.
Do they offer both Windows and Linux hosting services?
Eleven2 offers only Linux hosting, not Windows.
Do they give an uptime guarantee and pay you back for downtime?
Eleven2 guarantees 99.9% uptime. It provides partial refunds and credits if the downtime exceeds the guarantee.
Do they allow you to quickly set up a website without any HTML or coding skills?
Eleven2 provides RVSiteBuilder free of cost to help novices create websites without technical knowledge.
What are the acceptable payment methods?
Eleven2 accepts major credit cards and PayPal. It does not accept checks and wire transfers.
Is it a good hosting solution for Wordpress?
For WordPress newbies, Eleven2 offers an entry-level shared plan. It also provides free migration support for WordPress.
What is the security level of their services?
Eleven2 uses industry standard security methods, free website firewall, CloudFlare security, and backups to provide secure hosting services. Its data centers have SAS70 Type 2 certification for security.
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