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Cloudways REVIEW

Hosting Services

USER SATISFACTION 100%
OUR SCORE 9.5

What is Cloudways?

Cloudways offers reliable and affordable cloud hosting services for small and medium-sized businesses. They take care of all aspects of web hosting including security, developments, and upgrades so that you don’t have to involve yourself in the nitty-gritty.

Cloudways’ user-friendly packages are fast yet lightweight. Plus, they are scalable along with your business and enable you to cater to growing demands easily. You can quickly make the required adjustments and utilize resources as per needs.

The best part is you are charged only for the resources used by your app or website. So, you need not pay for features and capacity that you don’t use. Cloudways makes it simple for you to deploy, manage, and monitor high-performance apps and websites. Websites load quickly which helps to improve your site’s ranking in SERPs. So, your website will never lag behind your competitors. A key advantage is the user-friendly interface that enables you to perform all actions with just a few clicks.

Uptime & Reliability of Cloudways

Cloudways has entered into partnerships with leading cloud providers. Therefore, you can trust them to provide over 99% uptime for your site. Reliable security is guaranteed as this hosting service uses advanced firewalls to safeguard their cloud servers. Their technical experts use “security hardening techniques” to protect your sensitive data from hackers. In addition, they offer automatic site backups and allow you to select how frequently you wish to backup your data.

Overview of Cloudways Features

  • 1-Click Backup & Restore
  • 1-Click Cloning
  • 1-Click Domain Mapping
  • 1-Click Scaling
  • 1-Click SSL
  • 1-Click CloudwaysCDN
  • Cloudways API
  • CloudwaysBot
  • Cron Job Manager
  • Dedicated Environment
  • Elasticsearch
  • Git Deployment
  • IP Whitelisting
  • Multiple Addons
  • Multiple Apps Support
  • Multiple Cloud Infrastructure
  • Multiple Databases
  • Multiple Datacenters
  • Platform Level Firewalls
  • Real-time Monitoring
  • Security Patching
  • SSD Based Hosting
  • SSH & SFTP Access
  • Staging Area & URLs
  • Team Collaboration
  • ThunderStack
  • Two-Factor Authentication
  • Varnish UI
  • 24/7 365 days live chat support

Awards & Quality Certificates

How Much Does Cloudways Cost?

Dedicated server plans
PriceStorageBandwidthType of processorNo. of IP addressesRAM
DO1GBStarts from $10/monthStarts from 25GBStarts from 1TB1 coreNo info1 GB
DO2GBStarts from $22/monthStarts from 50GBStarts from 2TB1 CoreNo info2 GB
DO4GBStarts from $42/monthStarts from 80GBStarts from 4TB2 CoreNo info4 GB
DO8GBStarts from $80/monthStarts from 160GBStarts from 5TB4 CoreNo info8 GB
DO16GBStarts from $135/monthStarts from 320GBStarts from 6TB6 CoreNo info16 GB
DO32GBStarts from $230/monthStarts from 640GBStarts from 7TB8 CoreNo info32 GB
DO48GBStarts from $315/monthStarts from 960GBStarts from 8TB12 CoreNo info48 GB
DO64GBStarts from $395/monthStarts from 1280GBStarts from 9TB16 CoreNo info64 GB
DO96GBStarts from $555/monthStarts from 1920GBStarts from 10TB20 CoreNo info96 GB
DO128GBStarts from $715/monthStarts from 2560GBStarts from 11TB24 CoreNo info128 GB
DO192GBStarts from $1,035/monthStarts from 3840GBStarts from 12TB32 CoreNo info192 GB

CPanel of Cloudways

Cloudways doesn’t allow you to use cPanel or Plesk. Since they are a Platform-as-a-Service, they offer their own platform to enable you to manage apps hosted on their cloud servers.

Pros & Cons of Cloudways

Pros

  • Free trial – No credit card required
  • You can install unlimited applications
  • User-friendly control panel
  • Automatic site backups
  • Pay for only what you consumed
  • Hosting solutions are also offered for other content management solutions such as WordPress, Moodle, Drupal, Joomla, Magento, and all PHP based websites.

Cons

  • You cannot use cPanel or Plesk.
  • Since this provider offers cloud-based hosting, you need some expertise to fully benefit from their services.

Cloudways Position In Our Categories

Position of Cloudways in our main categories:

1

Cloudways is top 1 Hosting Services product


Each enterprise is different, and may need a specific solution that will be fit for their business size, type of clients and employees and even individual niche they support. We advise you don't count on locating a perfect service that is going to be suitable for each company regardless of their history is. It may be a good idea to read a few Cloudways reviews first and even then you should pay attention to what the hosting service is intended to do for your business and your workers. Do you require an easy and intuitive hosting with just basic features? Will you actually make use of the advanced functionalities needed by experts and large enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it is going to be much easier to find a reliable service that will fit your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cloudways reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cloudways. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Top features
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • PHP
Easy Installs
  • Drupal
  • Joomla
  • Magento
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
  • UK
  • Canada
  • Netherlands
  • Singapore
Databases
  • MySQL
Support
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Cloudways offers reliable support through phone, email, and live chat. In addition, the support page on their site hosts FAQs, knowledgebase articles, and answers to technical, sales, and billing queries.

What are Cloudways pricing details?

Dedicated Server Plans
PriceStorageBandwidthType of processor (with no. of cores)No. of IP addressesRAM
DO1GBStarts from $10/monthStarts from 25GBStarts from 1TB1 coreNo info1 GB
DO2GBStarts from $22/monthStarts from 50GBStarts from 2TB1 CoreNo info2 GB
DO4GBStarts from $42/monthStarts from 80GBStarts from 4TB2 CoreNo info4 GB
DO8GBStarts from $80/monthStarts from 160GBStarts from 5TB4 CoreNo info8 GB
DO16GBStarts from $135/monthStarts from 320GBStarts from 6TB6 CoreNo info16 GB
DO32GBStarts from $230/monthStarts from 640GBStarts from 7TB8 CoreNo info32 GB
DO48GBStarts from $315/monthStarts from 960GBStarts from 8TB12 CoreNo info48 GB
DO64GBStarts from $395/monthStarts from 1280GBStarts from 9TB16 CoreNo info64 GB
DO96GBStarts from $555/monthStarts from 1920GBStarts from 10TB20 CoreNo info96 GB
DO128GBStarts from $715/monthStarts from 2560GBStarts from 11TB24 CoreNo info128 GB
DO192GBStarts from $1,035/monthStarts from 3840GBStarts from 12TB32 CoreNo info192 GB

FAQ for Cloudways

  1. What are the acceptable payment methods?

    Cloudways accepts credit cards and PayPal.

  2. Are their hosting services secure?

    Reliable security is guaranteed as Cloudways uses advanced firewalls and security hardening techniques to safeguard your confidential data. Besides, they also offer automatic site backups and you can select how frequently you wish to backup your data.

  3. Do they provide an uptime guarantee and pay you back for downtime?

    Cloudways doesn’t provide any uptime guarantee on their site. However, they promise to compensate customers with credit disbursement if they do not meet their service standards.

  4. Do they offer both Windows and Linux hosting services?

    Cloudways offers only Linux hosting services.

  5. Is it a good hosting service for Wordpress?

    Yes, Cloudways is a great platform for hosting WordPress sites and blogs.

  6. Is it a good service for e-commerce? Do they offer SSL, shopping carts and payment processing?

    Yes, Cloudways is a good choice for eCommerce sites as Let’s Encrypt free SSL certificates are offered with all hosting plans.

  7. Do they provide unlimited email addresses and bandwidth?

    There is no information on unlimited email addresses and bandwidth is limited on their cloud hosting plans.

  8. Do you receive a free domain with their hosting plan?

    No, Cloudways doesn’t offer a free domain with their hosting plans.

  9. Do they let you quickly create a website without any HTML or coding experience?

    No, Cloudways does not offer a website builder for novices.

  10. Do they offer CPanel or any other control panels?

    Cloudways offer their own console to help you to manage apps hosted on their cloud servers.

User reviews


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PMFIAS

Published 1 year ago

My reviews after using cloudways for more than 6 months.

I have spent a lot of time trying to find a good Hosting service for my blog [pmfias(dot)com]. Godaddy was expensive. Bluehost and Hostgator had no genuine reviews. Finally one of the nice guys on Quora recommended Cloudways [Which hosting plan/company is best for predominantly Indian Traffic website with 5,000 – 10,000 visitors a day? goo(dot)gl/PDvJiq].
After testing and using it for a month…
Pros
1) Don’t have to be a geek to manage a server via cloudways. Basic knowledge of shared hosting is more than enough.
2) Migration is a breeze. They have a wonderful plugin that does all the heavy lifting.
3) Support is top notch (both pre and post purchase)
4) Cloud infrastructure means downtime is ZERO.
5) Transparent Real Time billing. [No hidden charges. Payment is postpaid. I got 10$ credit too (coupon stuff)] 6) Server management is a layman stuff. It is just pressing few buttons. [Cloning, Vertical Scaling are all pretty simple and straight forward. Downscaling is a bit complex in DO and few more] 7) Has various layers of caching. Varnish caching is wonderful. Varnish + WP Rocket + Cloudflare = Below 2-3s load time can be easily achieved for any ordinary website. [Varnish has compatibility issues with WP Rocket CSS, JS magnification and Concatenation. Merge + Minify + Refresh plugin should be used for this purpose] 8) Straightforward SFTP credentials to use Filezilla.
9) Cloudways can store upto 8 backups outside the server (They use Amazon Cloud Infrastructure to store backups). Both Real time backups and scheduled backups are allowed. 1GB backup takes only few minutes. 1 on demand backup can be stored on the server for downloading via SFTP (Filezilla).
10) Every type of resource usage (CPU, RAM, Disk space etc.) can be monitored in real-time.
11) One can analyze the overall performance of the website (load times of each plugin, page and more) using New Relic (Basic, free add on)
12) Free SSL certificate

Cons
1) The server doesn’t send transactional emails. One has to look for external services like SendGrid (12k emails free/month. No credit card required. It can be added as a free add on cloudways).
2) Documentation is not comprehensive enough (In most of the cases it may not matter).


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