Cloudways REVIEW

Hosting Services

USER SATISFACTION 100%
OUR SCORE 9.5

What is Cloudways?

Cloudways offers reliable and affordable cloud hosting services for small and medium-sized businesses. They take care of all aspects of web hosting including security, developments, and upgrades so that you don’t have to involve yourself in the nitty-gritty.

Cloudways’ user-friendly packages are fast yet lightweight. Plus, they are scalable along with your business and enable you to cater to growing demands easily. You can quickly make the required adjustments and utilize resources as per needs.

The best part is you are charged only for the resources used by your app or website. So, you need not pay for features and capacity that you don’t use. Cloudways makes it simple for you to deploy, manage, and monitor high-performance apps and websites. Websites load quickly which helps to improve your site’s ranking in SERPs. So, your website will never lag behind your competitors. A key advantage is the user-friendly interface that enables you to perform all actions with just a few clicks.

Uptime & Reliability of Cloudways

Cloudways has entered into partnerships with leading cloud providers. Therefore, you can trust them to provide over 99% uptime for your site. Reliable security is guaranteed as this hosting service uses advanced firewalls to safeguard their cloud servers. Their technical experts use “security hardening techniques” to protect your sensitive data from hackers. In addition, they offer automatic site backups and allow you to select how frequently you wish to backup your data.

Overview of Cloudways Features

  • 1-Click Backup & Restore
  • 1-Click Cloning
  • 1-Click Domain Mapping
  • 1-Click Scaling
  • 1-Click SSL
  • 1-Click CloudwaysCDN
  • Cloudways API
  • CloudwaysBot
  • Cron Job Manager
  • Dedicated Environment
  • Elasticsearch
  • Git Deployment
  • IP Whitelisting
  • Multiple Addons
  • Multiple Apps Support
  • Multiple Cloud Infrastructure
  • Multiple Databases
  • Multiple Datacenters
  • Platform Level Firewalls
  • Real-time Monitoring
  • Security Patching
  • SSD Based Hosting
  • SSH & SFTP Access
  • Staging Area & URLs
  • Team Collaboration
  • ThunderStack
  • Two-Factor Authentication
  • Varnish UI
  • 24/7 365 days live chat support

Awards & Quality Certificates

How Much Does Cloudways Cost?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
DO512MBStarts from $7/monthStarts from 20 GBStarts from 1 TBUnlimitedNo info
DO1GBStarts from $17/monthStarts from 30 GBStarts from 2 TBUnlimitedNo info
DO2GBStarts from $34/monthStarts from 40 GBStarts from 3 TBUnlimitedNo info
DO4GBStarts from $70/monthStarts from 60 GBStarts from 4 TBUnlimitedNo info
DO8GBStarts from $130/monthStarts from 80 GBStarts from 5 TBUnlimitedNo info
DO16GBStarts from $230/monthStarts from 160 GBStarts from 6 TBUnlimitedNo info
DO32GBStarts from $395/monthStarts from 320 GBStarts from 7 TBUnlimitedNo info
DO64GBStarts from $715/monthStarts from 640 GBStarts from 9 TBUnlimitedNo info

CPanel of Cloudways

Cloudways doesn’t allow you to use cPanel or Plesk. Since they are a Platform-as-a-Service, they offer their own platform to enable you to manage apps hosted on their cloud servers.

Pros & Cons of Cloudways

Pros

  • Free trial – No credit card required
  • You can install unlimited applications
  • User-friendly control panel
  • Automatic site backups
  • Pay for only what you consumed
  • Hosting solutions are also offered for other content management solutions such as WordPress, Moodle, Drupal, Joomla, Magento, and all PHP based websites.

Cons

  • You cannot use cPanel or Plesk.
  • Since this provider offers cloud-based hosting, you need some expertise to fully benefit from their services.

Cloudways Position In Our Categories

Position of Cloudways in our main categories:

1

Cloudways is top 1 Hosting Services product


Every enterprise is different, and can require a specific solution that will be adjusted to their business size, type of clients and employees and even specific niche they deal with. You should not count on getting a perfect service that is going to work for every company regardless of their background is. It may be a good idea to read a few Cloudways reviews first and even then you should keep in mind what the hosting service is supposed to do for your company and your employees. Do you need a simple and intuitive hosting with just elementary functions? Will you really use the complex tools required by pros and big enterprises? Are there any particular integrations that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy service that will fit your budget.

User Satisfaction

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cloudways reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cloudways. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

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NEGATIVE SOCIAL MENTIONS

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Technical details

Top features
  • Wordpress hosting
  • Unlimited sites
Platform
  • Linux
Scripting & Languages
  • PHP
Easy Installs
  • Drupal
  • Joomla
  • Magento
  • MediaWiki
  • Wordpress
  • SSL
Server Location
  • USA
  • UK
  • Canada
  • Netherlands
  • Singapore
Databases
  • MySQL
Support
  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Cloudways offers reliable support through phone, email, and live chat. In addition, the support page on their site hosts FAQs, knowledgebase articles, and answers to technical, sales, and billing queries.

What are Cloudways pricing details?

Shared Web Hosting Plans
PriceStorageBandwidthNo. of domainsNo. of emails
DO512MBStarts from $7/monthStarts from 20 GBStarts from 1 TBUnlimitedNo info
DO1GBStarts from $17/monthStarts from 30 GBStarts from 2 TBUnlimitedNo info
DO2GBStarts from $34/monthStarts from 40 GBStarts from 3 TBUnlimitedNo info
DO4GBStarts from $70/monthStarts from 60 GBStarts from 4 TBUnlimitedNo info
DO8GBStarts from $130/monthStarts from 80 GBStarts from 5 TBUnlimitedNo info
DO16GBStarts from $230/monthStarts from 160 GBStarts from 6 TBUnlimitedNo info
DO32GBStarts from $395/monthStarts from 320 GBStarts from 7 TBUnlimitedNo info
DO64GBStarts from $715/monthStarts from 640 GBStarts from 9 TBUnlimitedNo info

FAQ for Cloudways

  1. Is it a reliable hosting service for Wordpress?

    Yes, Cloudways is a great platform for hosting WordPress sites and blogs.

  2. How secure are their hosting services?

    Reliable security is guaranteed as Cloudways uses advanced firewalls and security hardening techniques to safeguard your confidential data. Besides, they also offer automatic site backups and you can select how frequently you wish to backup your data.

  3. Is it a good hosting for e-commerce? Do they provide SSL, shopping carts and payment processing?

    Yes, Cloudways is a good choice for eCommerce sites as Let’s Encrypt free SSL certificates are offered with all hosting plans.

  4. Will you get a free domain with their hosting plan?

    No, Cloudways doesn’t offer a free domain with their hosting plans.

  5. Do they give an uptime guarantee and reimburse you for downtime?

    Cloudways doesn’t provide any uptime guarantee on their site. However, they promise to compensate customers with credit disbursement if they do not meet their service standards.

  6. Do they provide both Windows and Linux hosting services?

    Cloudways offers only Linux hosting services.

  7. Do they offer CPanel or any other control panels?

    Cloudways offer their own console to help you to manage apps hosted on their cloud servers.

  8. Do they let you easily create a website with no HTML or coding skills?

    No, Cloudways does not offer a website builder for novices.

  9. What are the acceptable payment methods?

    Cloudways accepts credit cards and PayPal.

  10. Do they offer unlimited email addresses and bandwidth?

    There is no information on unlimited email addresses and bandwidth is limited on their cloud hosting plans.

User reviews


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PMFIAS

Published 2 months ago

My reviews after using cloudways for more than 6 months.

I have spent a lot of time trying to find a good Hosting service for my blog [pmfias(dot)com]. Godaddy was expensive. Bluehost and Hostgator had no genuine reviews. Finally one of the nice guys on Quora recommended Cloudways [Which hosting plan/company is best for predominantly Indian Traffic website with 5,000 – 10,000 visitors a day? goo(dot)gl/PDvJiq].
After testing and using it for a month…
Pros
1) Don’t have to be a geek to manage a server via cloudways. Basic knowledge of shared hosting is more than enough.
2) Migration is a breeze. They have a wonderful plugin that does all the heavy lifting.
3) Support is top notch (both pre and post purchase)
4) Cloud infrastructure means downtime is ZERO.
5) Transparent Real Time billing. [No hidden charges. Payment is postpaid. I got 10$ credit too (coupon stuff)] 6) Server management is a layman stuff. It is just pressing few buttons. [Cloning, Vertical Scaling are all pretty simple and straight forward. Downscaling is a bit complex in DO and few more] 7) Has various layers of caching. Varnish caching is wonderful. Varnish + WP Rocket + Cloudflare = Below 2-3s load time can be easily achieved for any ordinary website. [Varnish has compatibility issues with WP Rocket CSS, JS magnification and Concatenation. Merge + Minify + Refresh plugin should be used for this purpose] 8) Straightforward SFTP credentials to use Filezilla.
9) Cloudways can store upto 8 backups outside the server (They use Amazon Cloud Infrastructure to store backups). Both Real time backups and scheduled backups are allowed. 1GB backup takes only few minutes. 1 on demand backup can be stored on the server for downloading via SFTP (Filezilla).
10) Every type of resource usage (CPU, RAM, Disk space etc.) can be monitored in real-time.
11) One can analyze the overall performance of the website (load times of each plugin, page and more) using New Relic (Basic, free add on)
12) Free SSL certificate

Cons
1) The server doesn’t send transactional emails. One has to look for external services like SendGrid (12k emails free/month. No credit card required. It can be added as a free add on cloudways).
2) Documentation is not comprehensive enough (In most of the cases it may not matter).


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