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Cloudways Review

Cloudways
Our score: 9.5 User satisfaction: 100%

What is Cloudways?

Cloudways offers reliable and affordable cloud hosting services for small and medium-sized businesses. They take care of all aspects of web hosting including security, developments, and upgrades so that you don’t have to involve yourself in the nitty-gritty.

Cloudways’ user-friendly packages are fast yet lightweight. Plus, they are scalable along with your business and enable you to cater to growing demands easily. You can quickly make the required adjustments and utilize resources as per needs.

The best part is you are charged only for the resources used by your app or website. So, you need not pay for features and capacity that you don’t use. Cloudways makes it simple for you to deploy, manage, and monitor high-performance apps and websites. Websites load quickly which helps to improve your site’s ranking in SERPs. So, your website will never lag behind your competitors. A key advantage is the user-friendly interface that enables you to perform all actions with just a few clicks.

Uptime & Reliability of Cloudways

Cloudways has entered into partnerships with leading cloud providers. Therefore, you can trust them to provide over 99% uptime for your site. Reliable security is guaranteed as this hosting service uses advanced firewalls to safeguard their cloud servers. Their technical experts use “security hardening techniques” to protect your sensitive data from hackers. In addition, they offer automatic site backups and allow you to select how frequently you wish to backup your data.

Overview of Cloudways Features

  • 1-Click Backup & Restore
  • 1-Click Cloning
  • 1-Click Domain Mapping
  • 1-Click Scaling
  • 1-Click SSL
  • 1-Click CloudwaysCDN
  • Cloudways API
  • CloudwaysBot
  • Cron Job Manager
  • Dedicated Environment
  • Elasticsearch
  • Git Deployment
  • IP Whitelisting
  • Multiple Addons
  • Multiple Apps Support
  • Multiple Cloud Infrastructure
  • Multiple Databases
  • Multiple Datacenters
  • Platform Level Firewalls
  • Real-time Monitoring
  • Security Patching
  • SSD Based Hosting
  • SSH & SFTP Access
  • Staging Area & URLs
  • Team Collaboration
  • ThunderStack
  • Two-Factor Authentication
  • Varnish UI
  • 24/7 365 days live chat support

Awards & Quality Certificates

How Much Does Cloudways Cost?

Dedicated server plans:

Price
Storage
Bandwidth
RAM
DO1GB
Starts from $10/month
Starts from 25GB
Starts from 1TB
1 GB
DO2GB
Starts from $22/month
Starts from 50GB
Starts from 2TB
2 GB
DO4GB
Starts from $42/month
Starts from 80GB
Starts from 4TB
4 GB
DO8GB
Starts from $80/month
Starts from 160GB
Starts from 5TB
8 GB
DO16GB
Starts from $135/month
Starts from 320GB
Starts from 6TB
16 GB
DO32GB
Starts from $230/month
Starts from 640GB
Starts from 7TB
32 GB
DO48GB
Starts from $315/month
Starts from 960GB
Starts from 8TB
48 GB
DO64GB
Starts from $395/month
Starts from 1280GB
Starts from 9TB
64 GB
DO96GB
Starts from $555/month
Starts from 1920GB
Starts from 10TB
96 GB
DO128GB
Starts from $715/month
Starts from 2560GB
Starts from 11TB
128 GB
DO192GB
Starts from $1,035/month
Starts from 3840GB
Starts from 12TB
192 GB

CPanel of Cloudways

Cloudways doesn’t allow you to use cPanel or Plesk. Since they are a Platform-as-a-Service, they offer their own platform to enable you to manage apps hosted on their cloud servers.

Pros & Cons of Cloudways

Pros

  • Free trial – No credit card required
  • You can install unlimited applications
  • User-friendly control panel
  • Automatic site backups
  • Pay for only what you consumed
  • Hosting solutions are also offered for other content management solutions such as WordPress, Moodle, Drupal, Joomla, Magento, and all PHP based websites.

Cons

  • You cannot use cPanel or Plesk.
  • Since this provider offers cloud-based hosting, you need some expertise to fully benefit from their services.

Cloudways Position In Our Categories

Position of Cloudways in our main categories:

TOP 3

Cloudways is one of the top 3 Hosting Services products

If you are considering Cloudways it could also be beneficial to examine other subcategories of Hosting Services collected in our database of B2B software reviews.

Enterprises have unique needs and requirements and no software solution can be perfect in such a scenario. It is pointless to try to find a perfect out-of-the-box software product that fulfills all your business requirements. The smart thing to do would be to modify the system for your special wants, staff member skill levels, finances, and other aspects. For these reasons, do not hasten and invest in well-publicized trendy applications. Though these may be widely used, they may not be the ideal fit for your particular wants. Do your homework, look into each short-listed platform in detail, read a few Cloudways Hosting Services reviews, contact the maker for explanations, and finally settle for the app that offers what you want.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Hosting Services it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Cloudways reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Cloudways. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Top features

  • Wordpress hosting
  • Unlimited sites

Platform

  • Linux

Scripting & Languages

  • PHP

Control Panel

-

Easy Installs

  • Drupal
  • Joomla
  • Magento
  • MediaWiki
  • Wordpress
  • SSL

Server Location

  • USA
  • UK
  • Canada
  • Netherlands
  • Singapore

Databases

  • MySQL

Support

  • Live chat
  • Knowledge base
  • Tickets

Customer support details

Cloudways offers reliable support through phone, email, and live chat. In addition, the support page on their site hosts FAQs, knowledgebase articles, and answers to technical, sales, and billing queries.

Trending Hosting Services Reviews

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Popular Cloudways Alternatives

Cloudways Comparisons

Top Competitors To Cloudways By Price

5/5

Overall impression

My reviews after using cloudways for more than 6 months.

I have spent a lot of time trying to find a good Hosting service for my blog [pmfias(dot)com]. Godaddy was expensive. Bluehost and Hostgator had no genuine reviews. Finally one of the nice guys on Quora recommended Cloudways [Which hosting plan/company is best for predominantly Indian Traffic website with 5,000 - 10,000 visitors a day? goo(dot)gl/PDvJiq]. After testing and using it for a month... Pros 1) Don’t have to be a geek to manage a server via cloudways. Basic knowledge of shared hosting is more than enough. 2) Migration is a breeze. They have a wonderful plugin that does all the heavy lifting. 3) Support is top notch (both pre and post purchase) 4) Cloud infrastructure means downtime is ZERO. 5) Transparent Real Time billing. [No hidden charges. Payment is postpaid. I got 10$ credit too (coupon stuff)] 6) Server management is a layman stuff. It is just pressing few buttons. [Cloning, Vertical Scaling are all pretty simple and straight forward. Downscaling is a bit complex in DO and few more] 7) Has various layers of caching. Varnish caching is wonderful. Varnish + WP Rocket + Cloudflare = Below 2-3s load time can be easily achieved for any ordinary website. [Varnish has compatibility issues with WP Rocket CSS, JS magnification and Concatenation. Merge + Minify + Refresh plugin should be used for this purpose] 8) Straightforward SFTP credentials to use Filezilla. 9) Cloudways can store upto 8 backups outside the server (They use Amazon Cloud Infrastructure to store backups). Both Real time backups and scheduled backups are allowed. 1GB backup takes only few minutes. 1 on demand backup can be stored on the server for downloading via SFTP (Filezilla). 10) Every type of resource usage (CPU, RAM, Disk space etc.) can be monitored in real-time. 11) One can analyze the overall performance of the website (load times of each plugin, page and more) using New Relic (Basic, free add on) 12) Free SSL certificate

Cons 1) The server doesn’t send transactional emails. One has to look for external services like SendGrid (12k emails free/month. No credit card required. It can be added as a free add on cloudways). 2) Documentation is not comprehensive enough (In most of the cases it may not matter).

What are Cloudways pricing details?

Dedicated server plans:

Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
DO1GB
Starts from $10/month
Starts from 25GB
Starts from 1TB
No info
No info
1 GB
DO2GB
Starts from $22/month
Starts from 50GB
Starts from 2TB
No info
No info
2 GB
DO4GB
Starts from $42/month
Starts from 80GB
Starts from 4TB
No info
No info
4 GB
DO8GB
Starts from $80/month
Starts from 160GB
Starts from 5TB
No info
No info
8 GB
DO16GB
Starts from $135/month
Starts from 320GB
Starts from 6TB
No info
No info
16 GB
DO32GB
Starts from $230/month
Starts from 640GB
Starts from 7TB
No info
No info
32 GB
DO48GB
Starts from $315/month
Starts from 960GB
Starts from 8TB
No info
No info
48 GB
DO64GB
Starts from $395/month
Starts from 1280GB
Starts from 9TB
No info
No info
64 GB
DO96GB
Starts from $555/month
Starts from 1920GB
Starts from 10TB
No info
No info
96 GB
DO128GB
Starts from $715/month
Starts from 2560GB
Starts from 11TB
No info
No info
128 GB
DO192GB
Starts from $1,035/month
Starts from 3840GB
Starts from 12TB
No info
No info
192 GB

Frequently asked questions about Cloudways

How secure are their hosting services?

Reliable security is guaranteed as Cloudways uses advanced firewalls and security hardening techniques to safeguard your confidential data. Besides, they also offer automatic site backups and you can select how frequently you wish to backup your data.

Do they provide CPanel or any other control panels?

Cloudways offer their own console to help you to manage apps hosted on their cloud servers.

Do they provide unlimited email addresses and bandwidth?

There is no information on unlimited email addresses and bandwidth is limited on their cloud hosting plans.

Is it a good choice for e-commerce? Do they offer SSL, shopping carts and payment processing?

Yes, Cloudways is a good choice for eCommerce sites as Let’s Encrypt free SSL certificates are offered with all hosting plans.

Do they let you effortlessly create a website with no HTML or coding knowledge?

No, Cloudways does not offer a website builder for novices.

Will you get a free domain with their hosting plan?

No, Cloudways doesn’t offer a free domain with their hosting plans.

Is it a good hosting service for Wordpress?

Yes, Cloudways is a great platform for hosting WordPress sites and blogs.

Do they provide both Windows and Linux hosting services?

Cloudways offers only Linux hosting services.

How can I pay for their services?

Cloudways accepts credit cards and PayPal.

Do they provide an uptime guarantee and pay you back for downtime?

Cloudways doesn’t provide any uptime guarantee on their site. However, they promise to compensate customers with credit disbursement if they do not meet their service standards.

Cloudways average rating:

Average score
5/5 ( user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

More reviews from 1 actual users:

PMFIAS
5/5

Overall impression

My reviews after using cloudways for more than 6 months.

I have spent a lot of time trying to find a good Hosting service for my blog [pmfias(dot)com]. Godaddy was expensive. Bluehost and Hostgator had no genuine reviews. Finally one of the nice guys on Quora recommended Cloudways [Which hosting plan/company is best for predominantly Indian Traffic website with 5,000 - 10,000 visitors a day? goo(dot)gl/PDvJiq]. After testing and using it for a month... Pros 1) Don’t have to be a geek to manage a server via cloudways. Basic knowledge of shared hosting is more than enough. 2) Migration is a breeze. They have a wonderful plugin that does all the heavy lifting. 3) Support is top notch (both pre and post purchase) 4) Cloud infrastructure means downtime is ZERO. 5) Transparent Real Time billing. [No hidden charges. Payment is postpaid. I got 10$ credit too (coupon stuff)] 6) Server management is a layman stuff. It is just pressing few buttons. [Cloning, Vertical Scaling are all pretty simple and straight forward. Downscaling is a bit complex in DO and few more] 7) Has various layers of caching. Varnish caching is wonderful. Varnish + WP Rocket + Cloudflare = Below 2-3s load time can be easily achieved for any ordinary website. [Varnish has compatibility issues with WP Rocket CSS, JS magnification and Concatenation. Merge + Minify + Refresh plugin should be used for this purpose] 8) Straightforward SFTP credentials to use Filezilla. 9) Cloudways can store upto 8 backups outside the server (They use Amazon Cloud Infrastructure to store backups). Both Real time backups and scheduled backups are allowed. 1GB backup takes only few minutes. 1 on demand backup can be stored on the server for downloading via SFTP (Filezilla). 10) Every type of resource usage (CPU, RAM, Disk space etc.) can be monitored in real-time. 11) One can analyze the overall performance of the website (load times of each plugin, page and more) using New Relic (Basic, free add on) 12) Free SSL certificate

Cons 1) The server doesn’t send transactional emails. One has to look for external services like SendGrid (12k emails free/month. No credit card required. It can be added as a free add on cloudways). 2) Documentation is not comprehensive enough (In most of the cases it may not matter).

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Reviewed By Nestor Gilbert
Page last modified
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