I am constantly impressed with the support

What are the best aspects of this product?

The server, which my account is setup on, it had one short downtime, which I was told due to the kernel update to close the security hole.After checking though SSH, I see they are being honest about that, and I appreciate their pro-active stance on security on the server.

What aspects are problematic or could work better?

The customer support is just awesome.

Are you a current user of this product?

Yes