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Heart Internet Review
What is Heart Internet?
Heart Internet Hosting is an award-winning web hosting solutions provider based in the United Kingdom. Composed of people dedicated to deliver and improve web hosting solutions for all users from all industries. Heart Internet goes beyond when it comes to reliable platforms, innovative services, customer support, and in-house development. Powered by superior hardware, Heart Internet is always a step ahead their competition. The cmopany constantly update their platforms, systems, servers, and software to ensure that customers get the best web hosting experience ever.
Uptime & Reliability of Heart Internet
While Heart Internet doesn’t provide any uptime guarantees for their web hosting plans, the company offers 99.99% SLA for their VPS products and 99.9% SLA for their dedicated hosting solutions. Heart Internet always update their software, platforms, and systems to ensure that their network is stable and secure and users enjoy the best web hosting their money can get.
Overview of Heart Internet Features
- Domain Names
- Web Hosting
- Premium Hosting
- Reseller Hosting
- Virtual Private Servers
- Hybrid Servers
- Dedicated Servers
- SiteDesigner
- Email Marketing
- Search Engine Submission
- Email Hosting
How Much Does Heart Internet Cost?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter Pro
£2.49
5GB
30GB
1
1,000
Home Pro
£7.49
Unlimited
Unlimited
1
10,000
Business Pro
£10.83
Unlimited
Unlimited
3
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Base
£11.99
50GB
Unlimited
No info
1
1GB
Plus SSD
£37.99
25GB SSD
Unlimited
No info
1
3GB
Pro
£53.99
50GB
Unlimited
No info
1
6GB
CPanel of Heart Internet
Heart Internet has its own in-house control panel called eXtend included in their shared hosting and reseller plans. eXtend is quite similar to cPanel, which means it is simple and quick to use. A demo is provided to help first-time users to get acquainted with the software. That said, VPS clients can opt to use either cPanel or Plesk. Dedicated hosting customers have a choice between cPanel or WebMin.
Pros & Cons of Heart Internet
Pros
- Comprehensive product plans
Cons
- Poor, awful customer support
User Satisfaction
Positive Social Media Mentions
136
Negative Social Media Mentions
9
We know that when you make a decision to buy a Hosting Services it’s vital not only to find out how professionals score it in their reviews, but also to find out whether the actual people and enterprises that purchased it are actually satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Heart Internet reviews across a broad array of social media sites. The information is then displayed in a simple to understand format revealing how many customers had positive and negative experience with Heart Internet. With that information available you will be ready to make an informed business choice that you won’t regret.
Video
Technical details
Top features
- Unlimited bandwidth
- Unlimited diskspace
- Unlimited sites
Platform
- Windows
- Linux
Scripting & Languages
- Perl
- PHP
- Python
- Ruby on rails
Control Panel
- CPanel
- Plesk
Easy Installs
- Drupal
- Joomla
- Wordpress
Server Location
- UK
Databases
-
Support
- Phone
- Live chat
- Knowledge base
- Tickets
Customer support details
- Phone Support
- Live Chat
- Knowledgebase
- Video Tutorials
- Social Media
Trending Hosting Services Reviews
8.2
99%
6.8
100%
8.2
98%
7.8
86%
8.0
100%
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What are Heart Internet pricing details?
Shared Web Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
Starter Pro
£2.49
5GB
30GB
1
1,000
Home Pro
£7.49
Unlimited
Unlimited
1
10,000
Business Pro
£10.83
Unlimited
Unlimited
3
Unlimited
VPS Hosting Plans:
Price
Storage
Bandwidth
No. of domains
No. of IP addresses
RAM
Base
£11.99
50GB
Unlimited
No info
1
1GB
Plus SSD
£37.99
25GB SSD
Unlimited
No info
1
3GB
Pro
£53.99
50GB
Unlimited
No info
1
6GB
Frequently asked questions about Heart Internet
Do they offer unlimited email addresses and bandwidth?
Heart Internet offers unlimited email in some of their advanced hosting products while majority of their solutions come with unlimited bandwidth.
Do they offer both Windows and Linux hosting services?
Yes. Heart Internet supports both Windows and Linux web hosting.
Is it a good choice for e-commerce? Do they provide SSL, shopping carts and payment processing?
Heart Internet hosting solutions can easily be configured for eCommerce purposes with its one-click installations apps such as osCommerce, CubeCart, AgoraCart, PrestaShop, and more. SSL certificates are also available.
What is the security level of their services?
Hosting plans from Heart Internet are packed with standard and advanced security applications and tools, including email virus scanning and StopTheHacker security services. In terms of physical security, all of Heart Internet's facilities feature conventional and high end security measures such as internal and external CCTV among others.
Is it a good hosting service for Wordpress?
WordPress can be configured easily to Heart Internet hosting accounts through the quick and easy one-click installation.
What are the acceptable payment methods?
Heart Internet accepts payment via major credit cards and through Maestro and Solo payment systems.
Do you get a free domain with their hosting plan?
There is no indication that Heart Internet offers free domain with their plans.
Do they offer CPanel or any other control panels?
Heart Internet has its own in-house control panel called eXtend included in their shared hosting and reseller plans. eXtend is quite similar to cPanel, which means it is simple and quick to use. A demo is provided to help first-time users to get acquainted with the software. That said, VPS clients can opt to use either cPanel or Plesk. Dedicated hosting customers have a choice between cPanel or WebMin.
Do they enable you to easily create a website with no HTML or coding knowledge?
Heart Internet includes a full copy of the Serif WebPlus X7 Website Builder with their Home Pro and Business Pro web hosting accounts for free. Valued at £89.99, this very powerful site builder helps users create beautiful and modern websites quickly and easily.
Do they provide an uptime guarantee and reimburse you for downtime?
While Heart Internet doesn't provide any uptime guarantees for their web hosting plans, the company offers 99.99% SLA for their VPS products and 99.9% SLA for their dedicated hosting solutions. In the event of a downtime, Heart Internet credits 1 day for every 4 hours of outage.
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