Great hosting provider with helpful techs

What are the best aspects of this product?

One of my friends suggested me dealing with Hostwinds provider. I looked at their homepage and got to know they offered nice shared hosting solutions along with nice features, free bonuses and the price for them impressed me a lot. So, after several days I contacted them directly, they replied immediately and explained me what hosting solution I should have bought according to my requirements.

What aspects are problematic or could work better?

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Are you a current user of this product?

Yes