It places a high value on customer support.

What are the best aspects of this product?

I'm paying half of what I was paying at my other host! It places a high value on customer support and it shows. In fact, they have decreased costs for a number of features in the time I have been with them; my sense is that they work hard to stay competitive with other hosting services.

What aspects are problematic or could work better?

Thumbs up!

Are you a current user of this product?

Yes