Support system is excellent.

What are the best aspects of this product?

I've been through several hosting after I started using the services of Hostwinds web hosting provider. I did not need more change. I've used their Live Chat feature nearly monthly for all of that time, and there is almost always someone there (only once or twice have I not been able to reach someone live). Their ticketing support system is excellent.

What aspects are problematic or could work better?

good job

Are you a current user of this product?

Yes