The Support is fantastic.

What are the best aspects of this product?

I use their Dedicated Hosting Plan. Some time ago I decided to change my plan and contacted their sales for that. In 15 minutes I got their reply and after my confirmation I got my new plan. They adjusted all credits to my new subscription. I started with more expensive plan and then decided to continue with less expensive one and to my surprise they allowed me to do that without any problem and helped a lot. This is not typical situation - I assume most of host would resume to do that for me.

What aspects are problematic or could work better?

I like them! Hostwinds rocks!

Are you a current user of this product?

Yes