They are just really good people to deal with.

What are the best aspects of this product?

I am extremely pleased with Hostwinds. I am only semi-literate on most tech issues, but their instantly available live support have helped me immensely. Any hosting company can brag about their uptime and reliability, but these people really deliver the goods. Their pricing is a great value. Their speed is rock solid. And they are just really good people to deal with.

What aspects are problematic or could work better?

Uptime can be better IMHO.

Are you a current user of this product?

Yes