This is a service that I can recommend with confidence.

What are the best aspects of this product?

We are very satisfied with the support and how our site is working now. I noticed at least a 20% increase in speed (using pingdom tools). We have had only a couple of technical problems in the past, and they have been solved very fast.
This is a service that I can recommend with confidence.

What aspects are problematic or could work better?

Overall I have no serious issues using them.

Are you a current user of this product?

Yes