What are the best aspects of this product?
The price for what you actually get seems very good. My VPS is very quick. Why I stick with Hostwinds mainly is because whenever I've had issues (my fault or otherwise) their support is fast and knowledgeable and can be relied upon to sort you out. Since I'm a developer, one of the main pros is having SSH access (with tunnel support) along with a good set of tools.
What aspects are problematic or could work better?
Highly recommend it to all my fellow developers.
Are you a current user of this product?
Yes
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